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Your Global Supply Chain Partner

Reliable China-to-Global Logistics
Built for Cross-Border Businesses

Ocean, Air and Rail Freight Solutions connecting China with the US, Europe, UK, Canada and CIS markets — with guaranteed capacity, transparent tracking and dedicated support.

Guaranteed Capacity

Reliable space allocation through long-term carrier partnerships.

Full Shipment Visibility

Track every milestone from pickup to final delivery.

Customs & Compliance Support

DDP, VAT solutions and complex cargo handling.

Destination (Country, Region or Zip Code) *
10+
Years of Experience
100+
Global Routes
<4h
Exception Response
24/7
Logistics Support

Why Global Sellers Choose 128 Supply Chain

More than a freight forwarder — we are your long-term supply chain partner, delivering reliable, efficient and flexible logistics solutions for global growth.

Direct carrier partnerships

Direct Carrier Partnerships

Stable capacity allocation through long-term partnerships with major carriers like Maersk, COSCO, ZIM, Evergreen and more.

Learn More
End-to-end supply chain visibility

End-to-End Supply Chain Visibility

Real-time tracking from factory pickup to final delivery, with our advanced TMS/WMS system.

Learn More
Cross-border logistics expertise

Cross-Border Logistics Expertise

Specialized in Amazon FBA, DTC brands, importers, retailers and manufacturers, with tailored solutions for your business.

Learn More
128 Supply Chain logistics team

01 · About Us

128 Supply Chain — Your International Logistics Partner Connecting China to Global Markets

128 Supply Chain specializes in cross-border logistics from China to international markets, providing flexible and reliable one-stop shipping solutions for cross-border e-commerce sellers, international trade companies, and global brands.

Our key markets include the United States, European Union, United Kingdom, Canada, and Russia. Our services cover ocean freight, air freight, international trucking, international express delivery, and specialized cargo transportation.

From factory pickup and export handling to international transportation, customs clearance coordination, overseas warehouse fulfillment, Amazon FBA warehouse delivery, and final delivery to designated addresses, we coordinate every stage of the shipping process to improve visibility and control across your supply chain.

We tailor logistics solutions to different cargo requirements by considering cargo characteristics, destination regulations, transit times, and available shipping routes.

Our mission is to make shipping from China to global markets simpler and more efficient, allowing our customers to focus on their products, sales, and business growth.

Years of Experience
10+
Global Routes
100+
Exception Response
<4h
Logistics Support
24/7

02 · OUR PRODUCTS · CARGO TRANSPORTATION

Cargo Transportation

Reliable and compliant logistics solutions for sensitive and regulated goods.

Transport Modes

Ocean Freight

Ocean Freight

  • FCL & LCL
  • Competitive rates
  • Stable space and schedule
  • Major US & EU ports coverage

Complies with IMDG Code; out-of-gauge (OOG), dangerous and reefer cargo require advance booking

Air Freight

Air Freight

  • Fast and reliable
  • Global airline network
  • Door-to-door service
  • Stable space for general and sensitive cargo

Complies with IATA DGR (67th ed., 2026); battery-powered and dangerous goods need an air-transport test report

Truck & Trucking

Truck & Trucking

  • China to EU/UK/Russia/Canada
  • Full truckload & part load
  • Flexible routes and transit time
  • Customs clearance included

TIR Convention cross-border transit; restricted items such as alcohol/tobacco follow destination-country rules, oversized cargo uses the heavy/awkward-load channel

Amazon FBA & Warehouse Delivery

Amazon FBA & Warehouse Delivery

  • Direct delivery to Amazon FBA warehouses
  • Support other major warehouses (e.g. Walmart, 3PL)
  • Labeling, palletizing and appointment booking
  • Customs clearance and duty handling

Booking per Amazon / Walmart inbound specs; labelling, palletizing, size & weight pre-check in one pass

Have cargo to ship? Talk to our compliance specialist first.

Commonly Shipped Cargo

Have cargo to ship? Talk to our compliance specialist first.

Special Cargo

Send the product name and cargo photos to our specialist and we will identify a viable channel under current regulations.

Pet FoodOfficially certified compliant lane

Pet Food

Pet food compliance lane

Typical goods: Freeze-dried raw food, staple kibble for dogs and cats, deep-sea fish oil capsules and nutrition pastes

  • Quarantine ingredient review · USDA/FDA admissibility pre-check
  • Outer-carton labelling · Compliant English / multilingual ingredient labels
  • Direct last-mile check-in · Direct to FBA centres and overseas warehouses
LiquidsOfficially certified compliant lane

Liquids

Specialty liquids compliance lane

Typical goods: Pure botanical essential oils, shampoos and body washes, hydrating concentrates and non-flammable organic extracts

  • Leak- and burst-proof packing · Double air-column + foil sealing
  • Special cargo allocation · Direct-contracted airline/carrier liquid capacity
  • Duty-paid clearance plan · EU/US/JP DDP fully inclusive
PastesOfficially certified compliant lane

Pastes

Paste cargo dedicated channel

Typical goods: Herbal repair balms, deep-cleansing clay masks, anti-wrinkle creams and soothing gels

  • Transport condition report · Non-dangerous goods transport identification
  • Crush-resistant cartons · Five-ply rigid corrugate + honeycomb dividers
  • On-time last-mile delivery · Priority appointment-free local courier delivery
Oversized & Out-of-GaugeOfficially certified compliant lane

Oversized & Out-of-Gauge

Out-of-Gauge Heavy Cargo Lane

Typical goods: Large machinery, engineering vehicles, over-length / over-weight components, energy-storage cabinets and complete production lines

  • Out-of-gauge dimension review · Height/width limits and bridge-load assessment
  • Heavy-lift & transfer · Port lifting and flatbed transfer
  • Permits & clearance · Abnormal-load permits and destination customs clearance
Magnetic CargoOfficially certified compliant lane

Magnetic Cargo

Magnetism-tested air lane

Typical goods: Motors, loudspeakers, magnetic toys and sensors

  • Magnetic detection · Air magnetism test report
  • Shielded packaging · Iron-box isolation and magnetic shielding
  • Within field limits · Loaded and cleared within carrier field limits
Powder & GranulesOfficially certified compliant lane

Powder & Granules

Powder special-cargo compliance lane

Typical goods: Food additives, chemical raw-material powders, metal powders and pigments

  • Transport-condition testing · Non-DG cargo transport test certificate
  • Sealed & leak-proof · Moisture-proof and anti-static packing
  • Destination release · Fast and safe customs release
Non-DG ChemicalsOfficially certified compliant lane

Non-DG Chemicals

General chemicals dutiable declaration lane

Typical goods: Water-based coatings, adhesives, daily-chemical raw materials and detergents

  • MSDS preparation · Bilingual safety data sheet
  • Non-DG classification · Non-DG identification per UN criteria
  • Compliant declaration · Dedicated chemical declaration and duty-paid clearance
Important Disclaimer

In line with China Customs and international carrier regulations, we do not ship any prohibited or illegal goods, including but not limited to:

  • Firearms, ammunition & replica weapons
  • Drugs, narcotics & psychotropic substances
  • Counterfeit, pirated & substandard goods
  • Flammable, explosive & hazardous chemicals
  • Radioactive materials & highly toxic substances
  • Cash, currency & negotiable securities
  • Precious cultural relics & state-secret items
  • Endangered wildlife & flora, and their products
  • Live animals & human remains

This list reflects common prohibited categories; the latest China Customs and carrier rules prevail. Please consult our compliance specialist if you are unsure.

Have cargo to ship? Talk to our compliance specialist first.

03 · SECTORS · FOUR CORE CUSTOMER GROUPS WE SERVE

Sectors We Serve: Amazon FBA · Brand Cross-Border · CIS Traders · Manufacturers

Over a decade of focused expertise in China-export cross-border logistics. Each customer group gets a dedicated compliance channel, pricing structure and overseas-warehouse fulfillment.

01

Amazon FBA Sellers

Matson express + ocean-truck + ocean-dispatch combos into all 7 US FBA clusters and UK / EU / Canada FBA points. Q4 space locked in.

  • On-shelf on-time rate
  • West / Central / East 3-zone ZIP routing
  • UK PVA deferment saves VAT
02

Cross-Border Brands

DDP door-to-door, overseas-warehouse returns and drop-shipping. Deep integration with TikTok Shop, Walmart, Temu and Amazon SPN.

  • Returns reverse loop with re-ship
  • Same-day drop-shipping from warehouse
  • Temu / TikTok platform compliance
03

Russia & CIS Importers

Parallel China-Russia truck rail, China-EU rail and ocean channels. In-house EAEU customs team with full compliance.

  • White- and grey-channel compliant split
  • Full EAEU coverage
  • RUB settlement and local support
04

Manufacturers & Industrial

DG / Li-ion, oversized furniture, 3C precision equipment, magnetized motors — dedicated lanes with professional declaration.

  • UN38.3 / MSDS full compliance
  • DG dedicated space allocation
  • Project FCL / LCL combinations

Not sure which sector you fall into?

Share your cargo type, destination and channel — our specialists will match the right compliance lane and rate.

04 · Global Core Routes

China — USA / EU / UK / Russia / Canada

Market map

One network, worldwide reach

Direct services from China to North America, Europe, Oceania and the Eurasian markets — with the channel and reference transit time to match your cargo.

ChinaChinaUnited StatesUnited StatesUnited KingdomUnited KingdomEuropeEuropeRussia & EAEURussia & EAEUCanadaCanadaMexicoMexicoAustraliaAustraliaUS West Coast · ZIP codes starting 80–95 (96–99 excluded)US Central · ZIP codes starting 4, 5, 6, 7US East Coast · ZIP codes starting 0, 1, 2, 3Remote ZIP codes · ZIP codes starting 96–99 (Hawaii, Alaska, Guam, etc.)

Transit times are reference ranges under normal conditions. Final schedules and pricing are confirmed per shipment.

Five dedicated lanes combining first-mile ocean, rail, trucking and last-mile delivery, configured around schedules, capacity and customs rules. Request a quote for any lane directly.

USA DDP & FBA freight routeMatson CLX / Yantian fast vessels

China → USA

Matson express, Yantian standard sailings plus ocean-truck and ocean-express options for FBA fulfilment centres, commercial addresses and overseas warehouse transfers, with peak-season capacity secured in advance.

Lane details
Europe freight routeOcean / Rail · DDP

China → EU

Dual channels by ocean and China-Europe rail with DDP duty-paid door delivery across Germany, France, Italy, Spain and other EU countries, including compliant VAT filing.

Lane details
UK DDP freight routeOcean · Cleared to door

China → UK

Local UK clearance coordination; FCL and LCL ocean shipments are trucked from port to FBA centres and commercial addresses after customs release.

Lane details
Russia & EAEU logistics routeRail / Truck · Overland to door

China → Russia

China-Europe rail and trucking services with official white customs clearance, covering Moscow and major inland cities — well suited to oversized and project cargo.

Lane details
Canada logistics routeOcean · Warehouse last mile

China → Canada

Customs clearance at Vancouver and Toronto ports, connected to overseas warehousing and last-mile truck or courier delivery for FBA and local B2B distribution.

Lane details

Shipping to other markets?

Mexico, Australia, Southeast Asia and multi-leg shipments are assessed by our specialists per booking.

05 · Global Corridors

Eurasian Physical Transport Corridors

Directly mapped to verified Silk Road trade corridors, TIR road convention, and European bonded pre-clearance policies.

🗺️

Core Origins: Shenzhen / Ningbo / Shanghai ➔ Germany, France, Italy, Poland, UK, Spain & All EU

🇪🇺🇬🇧

Post-Brexit Dual-Track Clearance & Transit Protocol

OFFICIAL PVA & EU BONDED

• EU Single Market: Entry via Belgium/Poland/Germany bonded hubs for seamless EU-wide circulation. • UK Independent Customs Territory: Dedicated direct air to LHR, TIR road trucking through Eurotunnel, and England bonded warehouse with Postponed VAT Accounting (PVA).

TIR International Road Trucking (4th Corridor)

Fastest Land Route

TIR Certified

China Consolidation Hubs ➔ Khorgos Border ➔ Kazakhstan ➔ Russia ➔ Poland ➔ Duisburg/Brussels

Policy
UN TIR Convention: Sealed container, zero frontier inspection, 24/7 dual-driver team rotation.
Benefits
Twice as fast as ocean freight at 1/4 the cost of air freight. Immune to port congestion.

New Eurasian Land Bridge (China-Europe Railway)

Stable Green Transit

Fixed Rail Schedule

Direct Rail Terminals ➔ Alashankou/Manzhouli ➔ Kazakhstan ➔ Poland ➔ Germany

Policy
Belt & Road Intermodal Agreement with fixed weekly schedule and low carbon footprint.
Benefits
High capacity, unaffected by weather, ideal for standard B2B palletized inventory.

Maritime Silk Road Direct Container Line

Lowest Cost

Bonded VAT Deferment

Direct Ocean Routes ➔ Malacca ➔ Suez / Cape ➔ Antwerp / Rotterdam / Felixstowe

Policy
Direct EDI integration with Belgium & UK Bonded Hubs for compliant Postponed VAT Accounting (PVA).
Benefits
Massive scale capacity, bonded warehouse fast devanning, lowest overall logistics cost.

Direct Air Charters & Express Freighters

Emergency Restock

Flight Space Guarantee

Direct Flights ➔ Frankfurt (FRA) / London (LHR) / Amsterdam (AMS)

Policy
Full aviation security screening and DG dangerous goods battery pre-clearance.
Benefits
Direct airline block-space agreements, rapid customs release, electronic POD return.

06 · Real Shipments & Flagship Cases

Featured Case Studies

Real clients. Measurable results. From China to global markets.

View More Case Studies→
Amazon FBA warehouse with trucks at sunsetAmazon FBA

US Amazon FBA Seller

View Case Study
Shenzhen, China→Los Angeles, USA

Helped a fast-growing Amazon seller ship 200+ containers every month with stable capacity and on-time delivery.

30%Lower Logistics Cost
<4hException Response
200+Containers/Month
Container ship at port with gantry cranes at sunsetManufacturing

EU Brand Owner

View Case Study
Ningbo, China→Rotterdam, Netherlands

Provided door-to-door DDP service for a European home goods brand, handling customs clearance, VAT and final delivery.

100%Customs Clearance
15 DaysTransit Time
100+Containers/Quarter
Trucks on snowy highway with Moscow landmarksE-Commerce

CIS Importer (Russia)

View Case Study
Yiwu, China→Moscow, Russia

Arranged truck transport from China to Russia with full customs support and last-mile delivery, ensuring stable lead time.

-20%Logistics Cost
18 DaysTransit Time
98%Delivery Success Rate
Container ship near Tower Bridge London at sunsetRetail & Brands
Shenzhen, China→Felixstowe, UK

Delivered seasonal products for a UK retail chain with fixed sailing schedule and full shipment visibility.

12 DaysTransit Time
100%Cargo Safety
80+Containers/Year
Container ship in Vancouver harbor with skyline and mountainsE-Commerce

Canada E-Commerce Client

View Case Study
Guangzhou, China→Vancouver, Canada

Provided ocean freight and local delivery for an e-commerce client, with real-time tracking and dedicated customer support.

25%Faster Delivery
16 DaysTransit Time
<4hException Response
Yellow excavator on flatbed trailer at portProject Cargo

Special Machinery Exporter

View Case Study
Qingdao, China→Antwerp, Belgium

Handled over-sized machinery with customized loading, professional lashing and full door-to-door solution.

0Damage Record
100%Customs Clearance
22 DaysTransit Time
Real Business Data⚡Battery🎯MagneticTax RefundDelivered & Shelved · Compliant Clearance

Real Customer Case Log: Cross-border 3C & Professional Photography Accessories Brand Going Global (Battery & Magnetic · Tax Refund Clearance)

Shipments: camera filters, gimbal handles, powered assist grips, LED lights, tripods (highlight: battery/magnetic sensitive cargo + compliant tax-refund customs documentation)

Swipe sideways to view the full shipment log

Waybill / FBA IDService ChannelCustomsMain CommodityAttributesDestination & FBA CenterQty / Gross / Billed WeightEnd-to-End TimelineStatus
YEB26****9608
FBA19*****2W
US Sea · Matson Express · Parcel DeliveryTax Refund
Camera filters, camera cases, camera mounts, diving goggles, selfie sticks
BatteryMagnetic
🇺🇸Amazon US (75241)
4 ctns / 4 pkgs
50.22 kg (Billed: 60.0 kg)
Received 08/20 ➔ Delivered 09/22 (Signed & inbound)Delivered & Inbound
YEB26****9632
FBA15*****J9
UK Air · Battery DeferredTax Refund
Assist grip kit
BatteryMagnetic
🇬🇧Amazon UK (DN110GU)
3 ctns / 3 pkgs
43.98 kg (Billed: 44.0 kg)
Received 09/09 ➔ Delivered 09/22 (Only 13 days in transit)Delivered & Inbound
YEB26****1010
FBA15*****YR
UK Air · Battery DeferredTax Refund
Camera mounts, assist grips, camera filters, camera charging case
BatteryMagnetic
🇬🇧Amazon UK (DN110GU)
2 ctns / 2 pkgs
14.79 kg (Billed: 24.0 kg)
Received 09/09 ➔ Delivered 09/22 (Only 13 days in transit)Delivered & Inbound
YEB26****8108
FBA19*****RM
US Sea · Matson Express · Parcel DeliveryThird-Party Customs
Phone cases, camera charging case kits, camera battery grips, camera mounts, camera protective frames
BatteryMagnetic
🇺🇸Amazon US (80019)
4 ctns / 4 pkgs
41.32 kg (Billed: 60.0 kg)
Received 08/28 ➔ Delivered 09/22 (Signed & inbound)Delivered & Inbound
YEB26****3068
FBA19*****ZG
US Sea · Matson Express · Parcel DeliveryTax Refund
Phone mounts, LED lights
BatteryMagnetic
🇺🇸Amazon US (27577)
16 ctns / 16 pkgs
133.52 kg (Billed: 211.0 kg)
Received 08/11 ➔ Delivered 09/22 (All batches delivered)Delivered & Inbound
YEB26****1879
FBA15*****00
EU Air · Battery Tax-Incl.Tax Refund
Assist grip kit
BatteryMagnetic
🇩🇪Amazon DE (BER8 – 12529)
9 ctns / 9 pkgs
101.85 kg (Billed: 141.0 kg)
Received 09/02 ➔ Delivered 09/21 (Signed & inbound)Delivered & Inbound
YEB26****6295
FBA15*****94
EU Air · General Tax-Incl.Tax Refund
Camera mounts
General
🇩🇪Amazon DE (58454)
5 ctns / 5 pkgs
44.90 kg (Billed: 61.0 kg)
Received 09/09 ➔ Delivered 09/21 (Only 12 days in transit)Delivered & Inbound
YEB26****9593
FBA19*****Y9
US Sea · Matson Express · Truck DeliveryThird-Party Customs
Phone cases, camera charging case kits, camera battery grips, camera mounts, camera protective frames
BatteryMagnetic
🇺🇸Amazon US (92551)
7 ctns / 7 pkgs
68.26 kg (Billed: 94.0 kg)
Received 08/28 ➔ Delivered 09/22 (Direct in-house truck)Delivered & Inbound
The data above 100% reflects real delivery records from 壹贰捌 Supply Chain's production TMS (highlight: tax refund + ⚡battery + 🎯magnetic real declarations).Official Verification: Safe Shelf Placement · Compliant Efficient Clearance

07 · Verified Standards vs Traditional Freight Forwarders

128 Supply Chain vs Conventional Freight Forwarders

Quantifiable performance standards and contractual commitments that resolve the pain points cross-border sellers complain about most.

Why do leading cross-border sellers choose 128 Supply Chain?

First-hand space, fully managed · Transparent billing, no hidden add-ons · Dedicated specialist, fast response

From per-carton weighing and barcode filing at our China warehouse and EDI pre-clearance, to appointment-free pier pickup with dedicated chassis at Long Beach Pier C and direct FBA delivery by our trucks — verifiable real assets and contracted insurance make cross-border logistics fully transparent and controllable.

Comparison Area128 Supply Chain CommitmentTraditional Freight Forwarders
Pricing transparency✓All-inclusive quoted price with no hidden surcharges after receiving — itemized billing at a glance.✗Quotes often carry line items added later — some fees are explained only after cargo enters the warehouse.
Capacity & rollover risk✓Direct carrier contracts with protected space (Matson / COSCO / ZIM) — no rollovers promised in peak season.✗Most capacity is re-sold through brokers, so peak-season space protection is limited and rollovers can occur.
Customs & compliance risk✓Senior customs team pre-review plus direct EDI filing keeps the customs inspection rate low.✗Compliance relies on manual document review and window-based filing, so declaration turnaround is slower.
Warehousing & last mile✓Bonded warehouses in LA / Dallas / Europe with Chinese-speaking teams and contracted fleets.✗Rely on overseas partner warehouses or agent networks — time-zone gaps and multi-party coordination slow down issue resolution.
Insurance & claims speed✓Basic cargo insurance included free, claims standards written into the contract — loss and damage paid first, no delays.✗Insurance is usually purchased separately — coverage and claims terms vary by provider and require item-by-item filing.
Support responsiveness✓A dedicated 1-on-1 logistics specialist, online 24/7, proactively following up on exceptions within 30 minutes.✗Points of contact can change often and responses are limited to business hours, so exception follow-ups take longer.

Looking for transparent rates, guaranteed peak-season space and quick responses?

Talk to a dedicated 128 logistics specialist and sign a transparent-rate agreement with protected space — keep every shipment fully under control.

Who we ship for

Seller types we support

1

Amazon FBA

Head-haul, labeling, replenishment and FBA appointment delivery.

2

Temu / SHEIN

Assisted and marketplace sellers moving volume through consolidated sea freight.

3

Independent (DTC) stores

Small batches, frequent shipments and fast-sea options for restocks.

4

Marketplace veterans

Multi-account sellers scaling across the US, UK, EU, Canada, Mexico, Australia and Russia markets with one lane.

08 · Direct Carriers, Marketplaces & a Global Lane Network

Officially contracted first-tier carrier alliance and global service network

Direct contracts with first-tier carriers including COSCO Shipping, Matson, ZIM and Evergreen, deep collaboration with Amazon, TikTok Shop, Walmart and Temu, operating ocean, rail and air lanes in regular service — no layered markups.

Channels

Regularly operated lane matrix

CPIC

Optional CPIC all-risk cover with USD direct claims. Need to confirm schedules, capacity or the carrier on a lane? Ask our specialist directly.

🇪🇺

Europe-wide(Many lanes) · Four channels — ocean, rail, TIR trucking and air — covering Germany, France, Italy, Spain, Poland and other EU member states.

🇬🇧

United Kingdom(Many lanes) · Ocean, trucking and direct air to London with PVA deferred VAT clearance, direct to the UK's core FBA clusters.

🇺🇸

United States(Many lanes) · Matson CLX, Yantian scheduled and ZIM fast/standard combinations — ocean-truck and ocean-express across West, Central and East US.

🇨🇦

Canada / Russia(Many lanes) · Vancouver/Toronto ocean-rail intermodal and China-Russia rail and trucking with formal white clearance.

🌏

Asia-Pacific & global(Many lanes) · Mexico, Australia, Japan and Southeast Asia multi-leg lanes, tailored per shipment.

🔋

Special cargo channels(Many lanes) · Dedicated compliant channels for DG / energy storage batteries, cosmetics, food, liquids and other sensitive cargo.

Direct-contracted core ocean carrier alliance

COSCO SHIPPING
Matson
ZIM
OOCL
EVERGREEN
ONE
MAERSK
CMA CGM

Leading cross-border marketplace ecosystem

Amazon SPN
TikTok Shop
Mercado Libre
Walmart
Alibaba.com
TEMU
SHEIN
OZON

Global tier-1 last-mile courier network

DHL
FedEx
UPS
DPD
GLS
4PX
China Pacific Insurance (CPIC) logo

Verifiable cargo coverage

China Pacific Insurance · Real cargo policy on file

A genuine China Pacific Insurance cargo policy is on file at our Shenzhen headquarters — policy number QIE-S2019-ZDH-D01, fully valued all-risks coverage. Once liability is confirmed, claims are settled by fast-track advance payment without exemption stalling.

  • Policy # QIE-S2019-ZDH-D01, in force since 2020-02-10
  • Insured: Shenzhen 128 Supply Chain Management Co., Ltd.
  • Fully valued all-risks · 0 exemption clauses
  • Issued at Shenzhen · renewable annually

09 · In-house TMS/WMS Platform & Standard Workflow

A simple 7-step workflow plus our in-house TMS/WMS logistics platform

From scoping, account opening, label handover and inspected loading to live portal tracking, overseas warehouse de-stuffing and last-mile delivery — a clear 7-step standard process; standardized filing prevents customs delays and removes tedious back-and-forth.

7-step workflow for overseas customers

01

Requirements & booking intent

Our specialist aligns with you on destination, cargo and timing, provides the optimal routing and indicative quote, and confirms booking intent.

02

Account-opening form

Submit our account-opening form with company and contact details; once approved, your client profile and TMS portal access are activated.

03

File shipment details online

Log in and enter each shipment's details: bilingual product names, declared value, estimated carton dimensions/volume and weight, HS code, battery/magnetic attributes.

04

Print labels, apply & hand over

Generate and print waybill barcodes in the system, have the shipper apply them to the cartons, then tender the cargo to our service team for warehouse receiving.

05

Inbound inspection, pricing & loading

Cartons are inspected on arrival; actual weight and volume are verified to confirm the final rate, then cargo is palletized and stuffed for departure.

06

Track every milestone live

Log in to the TMS portal anytime for real-time customs, line-haul, clearance and last-mile status.

07

Last-mile express / truck delivery & payment

After arrival at the overseas warehouse we de-stuff and sort the cargo, then arrange last-mile express delivery (UPS/FedEx in the US, UPS in Canada, UPS/DHL/DPD in Europe and the UK) or dedicated truck delivery to FBA warehouses and commercial addresses; settle the invoice to complete the order.

Official registration standard

128 Supply Chain standard shipping registration specification

Standardized filing effectively prevents customs inspection delays and keeps customs-brokerage, tax-rebate and VAT-deferment clearance running smoothly.

In-house TMS/WMS: six traceable milestones end to end

01

China receiving & QC

Precise measuring, weighing, barcode scanning and standard palletizing at our China consolidation centres.

02

Electronic customs release

Direct EDI connection to China Customs for fast electronic declaration and seconds-level release.

03

In-transit carrier GPS

Live AIS vessel positions and flight status from global carriers keep the main leg visible.

04

Pre-arrival clearance

Filed at departure — US CBP / EU customs review completes before the vessel berths.

05

Fast devanning at our bonded warehouses

Devanning and sorting at our Los Angeles, Dallas or Belgium bonded warehouses.

06

Last-mile trucking & e-POD

Contracted trucks or UPS/FedEx deliver to FBA by appointment, with electronic proof of delivery uploaded in real time.

Warehouse and fulfillment center

Track in-transit status anytime

Look shipments up by container number, bill of lading or customer reference; overseas warehousing adds receiving, inventory and last-mile dispatch coordination.

10 · Cross-Border Logistics & Customs Compliance FAQ

Frequently asked questions

Answers to the logistics, customs, transit-time and risk-control questions European and American buyers and cross-border sellers ask most.

View all FAQs

Matson vessels berth at a dedicated private terminal with dedicated chassis, so containers can be pulled without an appointment — avoiding the congestion queues at the public Long Beach/Los Angeles terminals. Vessels are estimated to arrive 11 days after sailing, with FBA check-in typically completed in 13-15 days.

Through bonded warehouses in Belgium, Poland and Germany: one compliant entry declaration releases cargo for free circulation across the EU. VAT deferment avoids upfront import VAT, EDI-linked pre-filing keeps our inspection rate low.

West Coast (postcodes 80-95, except 96-99): an estimated 1-2 day trucking from our LA warehouse. Central US (4-7 and 96-99): 2-4 days via our Dallas hub. East Coast (0-3): 3-5 days via our New York/Savannah port network.

DG energy storage and pure lithium batteries move on dedicated DG channels with UN38.3, MSDS and DG packaging certificates. Cosmetics, liquids, pastes, food and supplements move on DDP duty-paid sensitive-cargo lanes with formal documentation and compliant clearance into the EU, US and Japan.

Every shipment carries a genuine China Pacific Insurance cargo policy with a verifiable policy number and USD direct claims. Where claims criteria are met, 128's own advance compensation fund pays out first — insurance paperwork is handled in the background with zero hassle.

Transit time depends on the service you choose. USA: air freight 8-10 days, Matson fast-sea 13-16 days, regular ocean 18-23 days; UK: air freight 8-10 days, TIR road freight 18-20 days, ocean 35-40 days; EU: TIR road freight 18-20 days, China-Europe rail 20-28 days; Canada: air freight 8-10 days, US-transit Matson 15-17 days, OA direct ocean 30-38 days; Russia: land freight 14-20 days. Unlike industry-standard quotes, we publish the estimated time and the corresponding on-time commitment for each specific route in every quotation, and delayed deliveries are compensated under our service agreement.

News

Latest updates

View all news →

30-Min SLA Response · Request a Quote

Get a tailored routing plan and quote

Share your destination and cargo details — a senior logistics specialist will respond with precise routing, transit times and pricing within 30 minutes.

  • ✓Dedicated 1-on-1 senior logistics specialist with a 30-minute SLA
  • ✓Direct contracted vessel space and trucking fleets — capacity secured in peak season
  • ✓DDP duty-paid clearance with milestone visibility on our in-house TMS

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30-Min SLA Response

Get a tailored routing plan and quote

Share your destination and cargo details — a senior logistics specialist will respond with precise routing, transit times and pricing within 30 minutes.